Monthly Plan
Billed monthly. Cancel anytime; cancellation stops future charges. No refund applies to the current billing period.
Annual Plan
One upfront payment covers a 12-month subscription at the discounted annual rate. The plan automatically renews annually unless cancelled before renewal.
30-Day Return & Refund
Cancel within 30 days of delivery and return your Wisewell for a full refund of your subscription payment. A prepaid return label will be provided; applicable return/pickup costs may apply.
After 30 Days
Monthly payments are non-refundable for the current billing period. Annual payments are non-refundable for the current 12-month term. Cancelling stops the next renewal.
Device Ownership & Return
Your Wisewell remains Wisewell property throughout your subscription and must be returned when your subscription ends, in accordance with the applicable return process.
Purchase Requests
Purchase is not currently a standard option. Requests to purchase your Wisewell may be considered at Wisewell's discretion and subject to approval and applicable terms.
Filters & Service
Scheduled filter replacements and applicable maintenance services are included with your subscription. Your Wisewell should remain connected to Wi-Fi to support device monitoring, diagnostics, filter tracking and timely filter dispatch.
Product Issues
Product faults, replacements and any applicable refund or other remedies will be handled in accordance with Wisewell's warranty terms and applicable law.
Full Terms
Your subscription is subject to Wisewell's full Terms & Conditions and Privacy Policy.