Shipping & Returns

 Preorder Processing / Shipping / Cancellation Policy

If you decide to preorder an item on our website, please note the following:

  • Payment is charged immediately at checkout, not when the item ships.
  • Expected delivery by Summer 2022.
  • Preordering is voluntary and if at any time you would like to cancel your preorder for a full refund to the method of payment, please do so prior to receiving the notification of shipment announcement. 

ORDER PROCESSING

  • Regular order processing takes between 24 to 48 hours. Orders received on a weekend or holiday are generally processed the next business day.
  • If you need to update your order in any way, send an email to support@wisewell.com and we will try to accommodate you.